Forum Discussion

organisman's avatar
organisman
New Contributor
2 years ago

1Password Desktop app quits unexpectedly

Hi,
I have the following problem. Every time Windows boots up, I get this error message. 1Password then works normally, but the message is very annoying. I have already tried reinstalling the app several times. But that didn't help.

Does anyone know a solution? Thanks in advance.

1Password Version: 8.10.35
Extension Version: Not Provided
OS Version: Windows 11
Browser: Not Provided

windows

1 Reply

  • 1P_Evon's avatar
    1P_Evon
    Icon for 1Password Team rank1Password Team
    2 years ago

    Hello organisman, thank you for writing in. I'm sorry about the issue you're running into with 1Password on Windows.

    So that the team can take a closer look at the issue you’re experiencing, I’d like to request that you send us some information to mailto:support+forum@1Password.com.

    With your email, please include the following:

    • A link to this thread: https://1password.community/discussion/146524
    • Your forum username: organisman
    • A diagnostics report: https://support.1password.com/diagnostics/

    After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I’ll be able to locate your message and make sure it’s gotten to the right place.

    Thank you!

    -Evon