Forum Discussion

New Contributor

2 years ago

Bug report: 1PW not locking as expected

Just noticed yesterday: 1Password is not (auto-)locking in the way that it always has before; i.e., after the computer itself has locked due to inactivity. This is the case even when I've closed t...

ios

1P_Dave

Moderator

2 years ago

skbreck

I'm happy that 1Password is opening on your Windows PC again. I wanted to mention that you can also always access your passwords and other items by logging in to your 1Password account on 1Password.com (in the browser, not the app).

I see that my colleague responded to your support ticket with some other suggestions as well. If the issue does come back then please reply to their email and they can help further.

Since we have a communications channel open via email, I'm closing this thread.

-Dave

ref: UDM-26214-687

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desktop windows app does not launch / open.","id":"message:133602","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:133602","revisionNum":1,"repliesCount":4,"author":{"__ref":"User:user:15313"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:133602"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:133602"},"body@stripHtml({\"truncateLength\":200})":" Please assist. 1password app will not launch (open). Obviously a major problem because your app has all of my logins/passwords. Second time this has happened in two months. Please help. Thanks. \n...","body@stringLength":"377","rawBody":"

Please assist. 1password app will not launch (open). Obviously a major problem because your app has all of my logins/passwords. Second time this has happened in two months. Please help. Thanks.

\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Windows 10
\nBrowser: Chrome

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Please assist. 1password app will not launch (open). Obviously a major problem because your app has all of my logins/passwords. Second time this has happened in two months. Please help. Thanks.

\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Windows 10
\nBrowser: Chrome

"},"Conversation:conversation:133602":{"__typename":"Conversation","id":"conversation:133602","solved":false,"topic":{"__ref":"ForumTopicMessage:message:133602"},"lastPostingActivityTime":"2024-06-21T12:55:30.000-07:00","lastPostTime":"2024-06-21T12:55:30.000-07:00","unreadReplyCount":4,"isSubscribed":false},"ModerationData:moderation_data:133602":{"__typename":"ModerationData","id":"moderation_data:133602","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:133602_1":{"__typename":"Revision","id":"revision:133602_1","lastEditTime":"2024-06-20T13:32:49.000-07:00"},"ForumReplyMessage:message:133606":{"__typename":"ForumReplyMessage","id":"message:133606","conversation":{"__ref":"Conversation:conversation:133602"},"author":{"__ref":"User:user:55"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:133602/message:133606","revisionNum":1,"uid":133606,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: 1password desktop windows app does not launch / open.","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:133606"},"parent":{"__ref":"ForumTopicMessage:message:133602"},"body":"

skbreck

\n\n

I see that my colleague responded to your support ticket with some other suggestions as well. If the issue does come back then please reply to their email and they can help further.

\n\n

Since we have a communications channel open via email, I'm closing this thread.

\n\n

-Dave

\n\n

ref: UDM-26214-687

","body@stringLength":"879","rawBody":"

\n\n

I see that my colleague responded to your support ticket with some other suggestions as well. If the issue does come back then please reply to their email and they can help further.

\n\n

Since we have a communications channel open via email, I'm closing this thread.

\n\n

-Dave

\n\n

ref: UDM-26214-687

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