Forum Discussion
1P_Timothy
Community Manager
3 years agoHi @jwnewman53, thanks for following up with me.
We've seen a few scenarios where the account icon button can temporarily disappear. The team here is working to get that resolved. If this occurs, tapping to another tab or closing and reopening the app will typically return the button. My apologies for the trouble.
The "Open 1Password" menu only suggests linked items. So, if you haven't previously linked your American Airlines item to the app, it won't be suggested. You can search for your American Airlines item by title in the search bar of the "Open 1Password" menu, select the item, then tap "Fill & Update Login". This will fill the item and add a link so it's suggested in the future.
Let me know how that goes!