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Former Member
3 years ago

1password does not fill American Airlines android app (Android 13 on Pixel 7)

When I launch the American Airlines app on my Pixel 7 (Android 13), 1password will not fill in the login form. (Please note: I am NOT talking about filling the third field, "Last Name", which I h...
android
1P_Timothy's avatar
1P_Timothy
Icon for Community Manager rankCommunity Manager
3 years ago

Hi @jwnewman53, thanks for following up with me.

We've seen a few scenarios where the account icon button can temporarily disappear. The team here is working to get that resolved. If this occurs, tapping to another tab or closing and reopening the app will typically return the button. My apologies for the trouble.

The "Open 1Password" menu only suggests linked items. So, if you haven't previously linked your American Airlines item to the app, it won't be suggested. You can search for your American Airlines item by title in the search bar of the "Open 1Password" menu, select the item, then tap "Fill & Update Login". This will fill the item and add a link so it's suggested in the future.

Let me know how that goes!

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does not fill American Airlines android app (Android 13 on Pixel 7)","id":"message:28499","revisionNum":1,"repliesCount":9,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:28499"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:28499"},"body@stripHtml({\"truncateLength\":200})":" When I launch the American Airlines app on my Pixel 7 (Android 13), 1password will not fill in the login form. \n\n (Please note: I am NOT talking about filling the third field, \"Last Name\", which I h...","body@stringLength":"716","rawBody":"

When I launch the American Airlines app on my Pixel 7 (Android 13), 1password will not fill in the login form.

\n\n

(Please note: I am NOT talking about filling the third field, \"Last Name\", which I have seen other discussions about on the web.)

\n\n

Nothing gets filled in in the username or password field, and clicking on either field does not cause 1password to popup with suggested logins.

\n\n
\n\n

1Password Version: 8
\nExtension Version: Not Provided
\nOS Version: Android 13
\nBrowser:_ Not Provided
\nReferrer: forum-search:1password does not fill American Airlines android app

\n","kudosSumWeight":0,"postTime":"2023-01-08T15:41:29.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:android","text":"android","time":"2025-01-27T11:33:28.326-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:28499_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":329},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

When I launch the American Airlines app on my Pixel 7 (Android 13), 1password will not fill in the login form.

\n\n

(Please note: I am NOT talking about filling the third field, \"Last Name\", which I have seen other discussions about on the web.)

\n\n

Nothing gets filled in in the username or password field, and clicking on either field does not cause 1password to popup with suggested logins.

\n\n
\n\n

1Password Version: 8
\nExtension Version: Not Provided
\nOS Version: Android 13
\nBrowser:_ Not Provided
\nReferrer: forum-search:https://1password.community/search?Search=1password%20does%20not%20fill%20American%20Airlines%20android%20app

"},"Conversation:conversation:28499":{"__typename":"Conversation","id":"conversation:28499","solved":false,"topic":{"__ref":"ForumTopicMessage:message:28499"},"lastPostingActivityTime":"2023-01-31T19:53:18.000-08:00","lastPostTime":"2023-01-31T19:53:18.000-08:00","unreadReplyCount":9,"isSubscribed":false},"ModerationData:moderation_data:28499":{"__typename":"ModerationData","id":"moderation_data:28499","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:28499_1":{"__typename":"Revision","id":"revision:28499_1","lastEditTime":"2023-01-08T15:41:29.000-08:00"},"ForumReplyMessage:message:28506":{"__typename":"ForumReplyMessage","id":"message:28506","conversation":{"__ref":"Conversation:conversation:28499"},"author":{"__ref":"User:user:28"},"revisionNum":1,"uid":28506,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: 1password does not fill American Airlines android app (Android 13 on Pixel 7)","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:28506"},"parent":{"__ref":"ForumTopicMessage:message:28499"},"body":"

Hi @jwnewman53, thanks for following up with me.

\n\n

We've seen a few scenarios where the account icon button can temporarily disappear. The team here is working to get that resolved. If this occurs, tapping to another tab or closing and reopening the app will typically return the button. My apologies for the trouble.

\n\n

The \"Open 1Password\" menu only suggests linked items. So, if you haven't previously linked your American Airlines item to the app, it won't be suggested. You can search for your American Airlines item by title in the search bar of the \"Open 1Password\" menu, select the item, then tap \"Fill & Update Login\". This will fill the item and add a link so it's suggested in the future.

\n\n

Let me know how that goes!

","body@stringLength":"757","rawBody":"

Hi @jwnewman53, thanks for following up with me.

\n\n

We've seen a few scenarios where the account icon button can temporarily disappear. The team here is working to get that resolved. If this occurs, tapping to another tab or closing and reopening the app will typically return the button. My apologies for the trouble.

\n\n

The \"Open 1Password\" menu only suggests linked items. So, if you haven't previously linked your American Airlines item to the app, it won't be suggested. You can search for your American Airlines item by title in the search bar of the \"Open 1Password\" menu, select the item, then tap \"Fill & Update Login\". This will fill the item and add a link so it's suggested in the future.

\n\n

Let me know how that goes!

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