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Forum Discussion
mhalano
4 years agoOccasional Contributor
1Password doesn't work correctly with Snap Firefox
I'm running Ubuntu Jammy Jellyfish and I got an update for Firefox package where I'm obligated to change to Snap version. The problem is, I can't invoke 1Password from Snap Firefox when 1Password is ...
1P_PeterG
Community Manager
4 years agoHi mhalano, thanks for raising this issue. I'm sorry to learn of it!
Unfortunately, there may not be much we can do to help in this situation. Snap-installed apps are sandboxed, which means that the normal communication between the browser extension (inside the sandbox) and the 1Password for Linux desktop app (outside) aren't able to connect. In this case, if you're not able to switch to a non-Snap installation of Firefox, I'd recommend disabling the Settings > General > Integrate with 1Password App setting to smooth out the use of 1Password within your browser.
Our developers are looking at ways that we can deal with this going forward, but I think in the short term our ability as support staff to assist is a bit limited, since sandboxes are meant to block interprocess communication, and in this case that's exactly what it's doing. I hope that makes sense.