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New Contributor

2 months ago

1Password doesn't work on a new Android phone

The 1Password app never worked great on my old Samsung Galaxy, but I just got a new S25 Ultra, and the 1Password app doesn't work at all.

It will not open when needed - I have to open the app manually, then copy and paste usernames and passwords from there. This can't be how it is supposed to work, right?

What am I missing??

android

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The 1Password app never worked great on my old Samsung Galaxy, but I just got a new S25 Ultra, and the 1Password app doesn't work at all.

It will not open when needed - I have to open the app manually, then copy and paste usernames and passwords from there. This can't be how it is supposed to work, right?

What am I missing??

","body@stringLength":"351","rawBody":"

The 1Password app never worked great on my old Samsung Galaxy, but I just got a new S25 Ultra, and the 1Password app doesn't work at all.

It will not open when needed - I have to open the app manually, then copy and paste usernames and passwords from there. This can't be how it is supposed to work, right?

What am I missing??

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Hi KA1passME,

I'm sorry that you're experiencing an issue with 1Password on your S25 Ultra. To confirm, have you followed the steps to set up Autofill? You can see how to do so in the following article:

Use 1Password to save logins and sign in to apps and websites on your Android device

If so, are you seeing any suggestions at the top of the keyboard or in the dropdown menu when signing in to apps/websites? Is the issue occurring in all apps/websites, or specific ones?

Looking forward to your reply!

- Trevor

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