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srp's avatar
srp
Occasional Contributor
4 years ago

1Password extension 2.2.3 (for 1P 8.7.0) won't install in Safari 15.5 (17613.2.7.1.8) on MacOS 12.4

I have tried everything to get 1Password extension installed into Safari. I've cleared browser caches, removed the app from Applications folder, redownloaded it, and restarted multiple times in all d...
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Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
4 years ago

Hi srp:

Thanks for letting us know! Just to confirm you've installed 1Password for Safari and it's visible in your Applications folder, and you've launched it at least once, correct? If so, let's try refreshing Safari's extension registrations. To do this, follow these steps:

  1. Close all open web browsers.
  2. Open the Terminal app on your Mac: https://support.apple.com/guide/terminal/open-or-quit-terminal-apd5265185d-f365-44cb-8b09-71a064a42125/mac
  3. Paste the following into Terminal (it should all be on one line) and then press enter to run the command: /System/Library/Frameworks/CoreServices.framework/Frameworks/LaunchServices.framework/Support/lsregister -f -R /Applications/Safari.app
  4. Open Safari and try to enable 1Password for Safari again.

Let me know how you get on with that!

Jack