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chazbot7's avatar
chazbot7
New Contributor
4 years ago

1Password extension does not work on ShipStation.com

I get the little 1Password box popping up below the username field telling me there is a saved password for the site so I know it's linking correctly, but when I click the box to fill it just goes away and nothing fills in.

This is a website I use every day, it would be great to have 1Password work correctly. Right now I have to type in my email and the copy/paste the password out of the extension. Opening the site from the extension does the same thing.

1Password Version: Not Provided
Extension Version: 2.2.3
OS Version: Chrome 98.0.4758.80

browser extension

2 Replies

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  • Former Member's avatar
    Former Member
    4 years ago

    Hi chazbot7, thanks for reaching out about this. I tested the filling via the URL that you've shared, and I was able to replicate the behavior. I have reported this to our developers. Hopefully there will be a fix for the filling on this site in the future.

    I know that copying/pasting is not ideal, and I'm sorry for the inconvenience. Another option is to click/drag your login info from the app or extension to the site. Clicking/dragging is my go-to method for an issue like this.

    We truly appreciate your patience! Please let us know if you have any other questions.

    ref: dev/core/core#1088
    ref: dev/core/core#5551

  • chazbot7's avatar
    chazbot7
    New Contributor
    4 years ago

    The login URL is ship12.shipstation.com. I made sure the web address in my 1Password entry is the same.