Forum Discussion

cofiem's avatar
cofiem
New Contributor
3 months ago
Solved

1Password Firefox extension used to work fine, now does nothing

For approximately a week (about the last update), the 1Password Firefox extension does nothing. No prompts to fill username or password, and clicking on the 1Password icon in the browser bar seems t...
browser extension
linux
windows
  • 1P_Dave's avatar
    1P_Dave
    3 months ago

    Hello folks,

    Our developers have fixed an issue where the 1Password browser extension could become unresponsive in Firefox and cause abnormally high CPU usage. Please update to the latest version (8.11.4.27):


    Thank you for your patience as we worked to develop and release a fix. If you're still seeing issues after updating then please send an email to support@1Password.com so that our team can investigate further. 

    -Dave

melbarker75's avatar
melbarker75
New Contributor
3 months ago

I am having the same issue on firefox on a pc.  I can't get logged in to some of my programs at all.

I have removed the plug in and re-added it, I have restarted my computer and it still isn't working.  Now trying to get you an error log report wand when I click inspect nothing happens.