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Forum Discussion
cofiem
5 months agoNew Contributor
1Password Firefox extension used to work fine, now does nothing
For approximately a week (about the last update), the 1Password Firefox extension does nothing. No prompts to fill username or password, and clicking on the 1Password icon in the browser bar seems t...
- 4 months ago
Hello folks,
Our developers have fixed an issue where the 1Password browser extension could become unresponsive in Firefox and cause abnormally high CPU usage. Please update to the latest version (8.11.4.27):
Thank you for your patience as we worked to develop and release a fix. If you're still seeing issues after updating then please send an email to support@1Password.com so that our team can investigate further.-Dave
Calion
5 months agoDedicated Contributor
As title. When I open Firefox, all URLs just hang with what looks like an https issue. Disabling the 1Password extension, quitting Firefox, reopening Firefox, and re-enabling 1P fixes the problem until the next time I quit Firefox.
Incidentally, the Launch Chatbot button on https://1password.com/contact-support goes to https://support.1password.com/?openChat but does not open a chat.
1Password extension for Firefox 8.11.0.29
Firefox 140.0.4
macOS 10.15.7
(Why were the fields for this info removed?)