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Forum Discussion
cofiem
5 months agoNew Contributor
1Password Firefox extension used to work fine, now does nothing
For approximately a week (about the last update), the 1Password Firefox extension does nothing. No prompts to fill username or password, and clicking on the 1Password icon in the browser bar seems t...
- 4 months ago
Hello folks,
Our developers have fixed an issue where the 1Password browser extension could become unresponsive in Firefox and cause abnormally high CPU usage. Please update to the latest version (8.11.4.27):
Thank you for your patience as we worked to develop and release a fix. If you're still seeing issues after updating then please send an email to support@1Password.com so that our team can investigate further.-Dave
DavidE
5 months agoNew Contributor
I am not running an Adblock extension so it seems that is not the only issue.
GaryH
5 months agoOccasional Contributor
I also noticed that my FireFox is not totally closing when I exit. I wonder if that is another symptom. See this page: Re: 1Password extension blocking all pages in Firefox | 1Password Community. Also, is anyone else seeing that the 1password icon does not have the black ring. See my earlier note with screenshot. When the black ring is missing, 1password does not work.
- DavidE5 months agoNew Contributor
Yes to both of those Gary. If I close Firefox it has seemed there is some process that keeps running in the background.
I am also noticing that the black ring is missing.
- tstchris5 months agoNew Contributor
For me when closing the browser, Firefox itself does close completely. There are two background processes of 1Password. After closing those, reopening firefox, 1password does work again.