Forum Discussion

cofiem's avatar
cofiem
New Contributor
5 months ago
Solved

1Password Firefox extension used to work fine, now does nothing

For approximately a week (about the last update), the 1Password Firefox extension does nothing. No prompts to fill username or password, and clicking on the 1Password icon in the browser bar seems t...
browser extension
linux
windows
  • 1P_Dave's avatar
    1P_Dave
    4 months ago

    Hello folks,

    Our developers have fixed an issue where the 1Password browser extension could become unresponsive in Firefox and cause abnormally high CPU usage. Please update to the latest version (8.11.4.27):


    Thank you for your patience as we worked to develop and release a fix. If you're still seeing issues after updating then please send an email to support@1Password.com so that our team can investigate further. 

    -Dave

andcap's avatar
andcap
New Contributor
5 months ago

Can anyone confirm if disabling Adblock plus makes any difference.

I have the same firefox+1pass extension+desktop 1pass on 3 different windows pcs. I disabled Adblock on one machine that was experiencing this issue and that seemed to fix it. My other pc seems to run fine while adblock is still enabled. Not the most conclusive solution but just wondering if anyone else has the same experience.

DuchVeliky's avatar
DuchVeliky
New Contributor
5 months ago

I dont use Adblock, so...