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stamatgeorge's avatar
stamatgeorge
Occasional Contributor
8 months ago
Solved

1Password firefox extension won't autofill Reddit.

I'm using 1P Mac 8.10.75 & Firefox 1P Extension 8.10.72.27 Seems others are having the same issue: https://www.reddit.com/r/1Password/comments/1k6vntb/1password_extension_wont_autofill_reddit/
browser extension
macos
  • 1P_Dave's avatar
    1P_Dave
    7 months ago

    stamatgeorge​ 

    I'm sorry that things still aren't working. The team has been able to reproduce the issue and a work item has been filed with our development team to get this fixed. I've added your report there. 

    When the issue is resolved, you'll see it noted in our release notes. 

    -Dave

    #37645

1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
8 months ago

stamatgeorge​ 

Thanks for the reply, the fix that you linked to refers to a much older version of 1Password for iOS app's share sheet extension and the Ghostery browser. That wouldn't be relevant to any issues that you're running into with the modern 1Password browser extension on your Mac and the Ghostery extension. 

Two of the community threads that you linked to refer to the unsupported Ghostery browser (not the browser extension in a supported browser like Firefox) which wouldn't be relevant here either. 

Does the stable version of 1Password in the browser also fill on Reddit.com when you turn off Ghostery? Or does only the beta version work after you turn off Ghostery? 

-Dave

stamatgeorge's avatar
stamatgeorge
Occasional Contributor
8 months ago

Thank You for this! Both don't work. Stable or Beta😢

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    8 months ago

    stamatgeorge​ 

    I'm sorry that you're unable to fill into Reddit using either the stable or beta version of 1Password in the browser. I've just testing again and filling is working for me using the stable version in Firefox. If you're still seeing the issue, I'd like to ask you to create a diagnostics report from 1Password in your browser:

    Send a diagnostics report (browser extension)

    Attach the diagnostics to an email message addressed to support@1password.com

    With your email please include:

    • A link to this thread: https://www.1password.community/discussions/1password/1password-firefox-extension-wont-autofill-reddit-/155642/replies/155977
    • Your forum username: stamatgeorge


    You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

    -Dave