Forum Discussion

laugher's avatar
laugher
Occasional Contributor
4 months ago

1Password for Android cannot become the default Passkeys Manager and other issues

Google Pixel 8 Pro Android 16 1Password for Android 8.11.6 Today, I decided it was the day to setup Passkeys across the supported website/services. Started 1Password for Android - > Watchtower a...
android
passkeys
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
4 months ago

Hello laugher​! 👋

I'm sorry that saving a passkey in the Uber app using 1Password isn't working. So that the team and I can look into this further, can you reproduce the issue one more time and then I'd like to ask you to create and share a 1Password diagnostics report from your Android device:

Send a diagnostics report (Android)

Attach the diagnostics to an email message addressed to support@1password.com

With your email please include:

  • A link to this thread: https://www.1password.community/discussions/1password/1password-for-android-cannot-become-the-default-passkeys-manager-and-other-issue/161255
  • Your forum username: laugher


You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

-Dave

  • Nz_benthomas's avatar
    Nz_benthomas
    New Contributor
    9 days ago

    I'm having the exact same issue on my Samsung Galaxy S24 Ultra, regardless of website or app, only getting Google passkey prompts and not 1password prompts, so can't use stored keys