Forum Discussion

Anonymous

3 years ago

1Password for iOS 8.10.2 (81002008) Performance Issues, Security Question

After the latest update my password lists are empty and I have to switch between fault or collections several times to see my data.

What happens there?

Thank you for your help.

1Password Version: 1Password for iOS 8.10.2 81002008, im Kanal „PRODU
Extension Version: Not Provided
OS Version: iPadOS 16.3.1 (20D67)
Browser:_ Not Provided

ios

11 Replies

1P_Dave
Moderator
3 years ago
Hello @Terylon! 👋

I'm sorry that you're not seeing all of your items in 1Password on your iPad. It looks like you've selected a collection named "Test-Sammlung", does this collection include vaults that contain items. Can you please try the following:

Open and unlock 1Password on your iPad.

Tap your account or collection at the top of the sidebar.

Tap on your 1Password account (not one of the collections that you created).

Tap on All Items.

Do you see your items now? Let me know and I can help further. 🙂

-Dave

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After the latest update my password lists are empty and I have to switch between fault or collections several times to see my data.

\n\n

What happens there?

\n\n

Thank you for your help.

\n\n

1Password Version: 1Password for iOS 8.10.2 81002008, im Kanal „PRODU
\nExtension Version: Not Provided
\nOS Version: iPadOS 16.3.1 (20D67)
\nBrowser:_ Not Provided

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After the latest update my password lists are empty and I have to switch between fault or collections several times to see my data.

\n\n

What happens there?

\n\n

Thank you for your help.

\n\n

1Password Version: 1Password for iOS 8.10.2 81002008, im Kanal „PRODU
\nExtension Version: Not Provided
\nOS Version: iPadOS 16.3.1 (20D67)
\nBrowser:_ Not Provided

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1Password for iOS 8.10.2 (81002008) Performance Issues, Security Question","moderationData":{"__ref":"ModerationData:moderation_data:63415"},"body":"

Hello @Terylon! 👋

\n\n

I'm sorry that you're not seeing all of your items in 1Password on your iPad. It looks like you've selected a collection named \"Test-Sammlung\", does this collection include vaults that contain items. Can you please try the following:

\n\n

Open and unlock 1Password on your iPad.
Tap your account or collection at the top of the sidebar.
Tap on your 1Password account (not one of the collections that you created).
Tap on All Items.

\n\n

Do you see your items now? Let me know and I can help further. 🙂

\n\n

-Dave

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