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System
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2 years ago

1Password for iOS automatically in editing mode for a random login every time opened

This discussion was created from comments split from: 1Password Mac automatically in editing mode for a random login every time opened.
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1P_Dave's avatar
1P_Dave
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2 years ago

Hello nikxda! 👋

I'm sorry that the wrong item is opening on your iOS device. The team released a fix for a previous related issue with 1Password for iOS 8.10.30 in April but it didn't resolve the situation for everyone and the team is actively working on addressing these cases. When a fix is available it'll be automatically included in a future update to 1Password for iOS and noted in our release notes.

Can you try the following steps to see if they allow you to workaround the issue:

  1. Tap Cancel on the item draft that appears.
  2. Wait 2 seconds.
  3. Fully close the 1Password app: Close an app on your iPhone or iPod touch – Apple Support (UK)
  4. Open and unlock the 1Password app.
  5. If you see another draft, repeat steps 1-4 again.

If that doesn't work then can you tell me which version of 1Password for iOS you're using and whether the issue always occurs after you tap on the 1Password icon from your iPhone's home screen?

I look forward to hearing from you.

-Dave

ref: dev/core/core#28720

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1Password for iOS automatically in editing mode for a random login every time opened","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:98456"},"parent":{"__ref":"ForumTopicMessage:message:98454"},"body":"

Hello nikxda! 👋

\n\n

I'm sorry that the wrong item is opening on your iOS device. The team released a fix for a previous related issue with 1Password for iOS 8.10.30 in April but it didn't resolve the situation for everyone and the team is actively working on addressing these cases. When a fix is available it'll be automatically included in a future update to 1Password for iOS and noted in our release notes.

\n\n

Can you try the following steps to see if they allow you to workaround the issue:

\n\n
    \n
  1. Tap Cancel on the item draft that appears.
    2. \n
  2. Wait 2 seconds.
    3. \n
  3. Fully close the 1Password app: Close an app on your iPhone or iPod touch – Apple Support (UK)
    4. \n
  4. Open and unlock the 1Password app.
    5. \n
  5. If you see another draft, repeat steps 1-4 again.
    6. \n
\n\n

If that doesn't work then can you tell me which version of 1Password for iOS you're using and whether the issue always occurs after you tap on the 1Password icon from your iPhone's home screen?

\n\n

I look forward to hearing from you.

\n\n

-Dave

\n\n

ref: dev/core/core#28720

","body@stringLength":"1600","rawBody":"

Hello ! 👋

\n\n

I'm sorry that the wrong item is opening on your iOS device. The team released a fix for a previous related issue with 1Password for iOS 8.10.30 in April but it didn't resolve the situation for everyone and the team is actively working on addressing these cases. When a fix is available it'll be automatically included in a future update to 1Password for iOS and noted in our release notes.

\n\n

Can you try the following steps to see if they allow you to workaround the issue:

\n\n
    \n
  1. Tap Cancel on the item draft that appears.
    2. \n
  2. Wait 2 seconds.
    3. \n
  3. Fully close the 1Password app: Close an app on your iPhone or iPod touch – Apple Support (UK)
    4. \n
  4. Open and unlock the 1Password app.
    5. \n
  5. If you see another draft, repeat steps 1-4 again.
    6. \n
\n\n

If that doesn't work then can you tell me which version of 1Password for iOS you're using and whether the issue always occurs after you tap on the 1Password icon from your iPhone's home screen?

\n\n

I look forward to hearing from you.

\n\n

-Dave

\n\n

ref: dev/core/core#28720

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