Forum Discussion

Former Member's avatar
Former Member
3 years ago

1Password for Mac 8.10.1 (81001019) Touch ID Enabled, App Never Offers- Requires Password Everytime

For weeks now, the app requires I enter my Master Password during each and every use of 1Password, it used to use Touch ID. Setting for Touch ID enabled, as it has been. Ask for Master PW is set to o...
macos
GreyM1P's avatar
GreyM1P
Icon for 1Password Team rank1Password Team
3 years ago

Hi there @FiberNut

Is macOS due for an update, by any chance? We've heard of situations where if macOS has downloaded an update, but the update hasn't been applied, then Touch ID might not work as expected, almost because it "knows" it's out of date.

The latest version of macOS is 13.2.1, so click the Apple menu, then About This Mac to see what's currently installed. Let me know what you find, or if updating macOS hasn't helped. :)

— Grey