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Forum Discussion
Former Member
2 years ago1Password for Safari extension blocking downloads on Dropbox.com [FIXED]
Hi,
on 16.6 on 13.5.1 we are noticing that the browser extension isn't allowing downloads from e.g. dropbox. As soon as the extention is disabled, downloads start.
Is this a known bug? Or are we missing a setting somewhere?
1Password Version: 8
Extension Version: 2.14.1
OS Version: 13.5.1
Browser: Safari 16.6
52 Replies
- OneSocietyNew Contributor
How long will it take to fix this issue? It has been 6 months since the original report. It's not like Dropbox is some esoteric website. I'm facing the same issue with Safari 17.3.1.
- 1P_Dave
Moderator
Our developers are still working on the issue and you're correct that it hasn't been fixed yet. Thank you for your continued patience.
-Dave
- skyisthelimitOccasional Contributor
Still hasn't been fixed on latest app versions...
- 1P_Dave
Moderator
Thank you for the report, I'm sorry that you're affected. The issue is still open with our development team.
For the time being, as a workaround, you can temporarily disable 1Password for Safari when you need to download a file from Dropbox.com or you can use a different browser like Firefox or Chrome to download Dropbox files.
-Dave
- 1P_Dave
Moderator
I'm sorry that you're running into issues with downloads in Safari when using 1Password. This particular issue should only affect the Dropbox website in Safari, could you share some of the other websites where downloads aren't working so that I can investigate that further?
-Dave
- brightpavilionsNew Contributor
I've landed here because I was having an issue downloading files from Dropbox, and I can confirm I'm able to replicate this issue. When the 1Password Safari extension is enabled, I am unable to download a file in Safari on macOS.
- swingspanNew Contributor
I'm having the same problem on Dropbox consistently -- and sometimes other sites, too. If I turn off the 1password extension, downloads work fine. Safari on macOS, all the latest updates. This is frustrating, and I'm starting to wonder if I need to find another password management solution that's less buggy. Otherwise, I love 1password!
- 1P_Tommy
Moderator
My apologies folks. I've shared your feedback.
- delfuegoOccasional Contributor
I mean, it's definitely a 1Password issue, definitely not computer-related. And I share everyone's frustration that somehow, the 1Password extension is preventing downloads from Dropbox and it's not being addressed as the real issue it is for many of us.
- k_alexanderNew Contributor
I have now confirmed this on every Mac computer that I have, multiple laptops and desktops, Intel CPU and Apple Silicon; all running the most recent version of macOS, Safari, and 1PW8. This has absolutely been going on for at least the last four months since I've noticed it. Would be great to resolve.