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bpaluzzi's avatar
bpaluzzi
New Contributor
7 months ago

1Password for Safari not communicating with the desktop app [FIXED]

Both the extension and the app are updated and at current versions. Have tried various combinations of quitting browser + app, and toggling / untoggling the "Integrate this extension with th...
browser extension
kevin_li's avatar
kevin_li
Icon for 1Password Team rank1Password Team
7 months ago

Hi DiovanLuidi & elkodsi ,

We have identified the connection issue happening between the 1Password for Safari web extension and the 1Password for Mac desktop app. Currently, 1Password for Safari has to be unlocked separately from the desktop app due to the issue. I'm sorry about the inconvenience and confusion it caused.

Our developers are looking into the issue so hopefully, a fix will be patched soon. Meanwhile, the connection should be working in other supported browsers, such as Chrome, Edge or Firefox.

-Kevin