Forum Discussion

Former Member's avatar
Former Member
4 years ago

1password has become slow, sometimes unresponsive on my Windows desktop

1Password opens, but has become very slow to respond, sometimes takes 4-5 seconds for the program to respond to mouse click. i have version 8.9.5, Windows 10 Pro
windows
AliH1P's avatar
AliH1P
Icon for 1Password Team rank1Password Team
4 years ago

Hey @GregP, thanks for reaching out. I'm sorry to hear you're encountering issues with 1Password running slowly. To investigate further, I'd like to ask you to create a diagnostics report from your Windows PC:

Sending Diagnostics Reports (Windows)

Attach the diagnostics to an email message addressed to support+windows@1password.com.

With your email please include:

We'll look forward to hearing from you!

Ali