1Password in Big Sur is killing my battery

ghostdog:

I think it's good that Apple works so much on macOS. And you can actually see all of the updates as one operating system: macOS. Every new version is an update to the same macOS operating system to make it better ;)

non related maybe but I start to hate how Apple release OS very often, catalina, big sur, monterrey bla bla, why not focus on just one and make it better and better.

brian163:

I would have posted a new topic but this thread appears to be hitting on all of the relevant points. So, several months later, what is suggested to resolve this more permanently?

The common element of all these reports was antivirus software: adding the 1Password app to the whitelist area of the antivirus helped. Is your daughter running some antivirus software perhaps?

Was the cause ever identified or issue believed to have been resolved in a subsequent release? My daughter's said her Macbook Air running Big Sur (and the latest 1P v7.9.1) is frequently turning on the fan and the battery is draining quickly. Whenever she hears the fan in particular and looks at Activity Monitor, 1Password is the top process. She doesn't use fast user switching. Rebooting will fix the problem temporarily only for it to return. She also uses Sophos Home.

I would have posted a new topic but this thread appears to be hitting on all of the relevant points. So, several months later, what is suggested to resolve this more permanently?

@Hot_laptop01

If you have one of our memberships, I would suggest using 1Password in the browser as a temporary workaround until a resolution can be found.

In the settings for Sophos, I entered 1Password as an excluded item. That looked promising at first, but after a couple weeks, the same problem returned.

I guess I'll just have to keep rebooting by laptop when it starts to overheat.

@Hot_laptop01

That's the ID. Thanks.

ref: IVD-32153-956

Yes, I received a response. This is what I believe the ticket number is: [#IVD-32153-956]

They said that they have seen something similar with 1Password and some antivirus software in Big Sur only (not Catalina or earlier). It turns out that I do use Sophos Home as an antivirus software. They suggested that I add 1Password to the list of exceptions for Sophos - which I did. We'll see if that helps.

@Hot_laptop01

Have you received a reply from the team? I saw your message yesterday, but was pulled into a meeting. Do you happen to have that ticket ID?

@ag_ana I stand corrected