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1Password in Big Sur is killing my battery
I found my exact problem in an old "closed" thread, but it was said the problem was going to be corrected in Catalina. I haven't had this problem until Big Sur.
Intermittently, I found that my computer would go from 100% battery to 2% in 1 hour. Also, while plugged in, it still would lose charge. I learned from the other thread (and it is true for me) that the problem corrects temporarily with a reboot. I learned from Activity Monitor, that the 1Password helper was using 95-103 energy impact. So, now I keep Activity Monitor open in the background all the time, and as soon as I feel my MBP get hot or if I notice a loss in battery, I check the activity monitor and it is always due to 1Password, so I reboot. There has to be a better solution.
1Password Version: 7.8.6
Extension Version: 4.7.5.90
OS Version: 11.4
Sync Type: Not Provided
Referrer: forum-search:https://1password.community/search?Search=battery%20use%20Big%20Sur
19 Replies
@Hot_laptop01:
your activity monitor is on a different tab so it is showing different information. On the top, you have "CPU" selected, try switching to the "Energy" tab and you'll see the information I posted in the screen shot.
The last column on the right in my screenshot is the Energy impact column, is that not what I should be looking at?
The diagnostic report has been emailed in, but I did not get an automated reply yet with a support number.
As for @ag_ana, your activity monitor is on a different tab so it is showing different information. On the top, you have "CPU" selected, try switching to the "Energy" tab and you'll see the information I posted in the screen shot. Normally, 1Password has an Energy Impact of 0.2 to 3.0, but you can see that when I created my diagnostic report, the Energy Impact is 98.3. I have since rebooted, and the Energy Impact is now 0.1
- 1P_Tommy
Moderator
Sounds good @Hot_laptop01
I don't have fast user switching. Also, the day prior to my post, I had to reboot twice. My problem typically occurs once or twice a week, but before the post, it was happening daily for a couple days... but since I posted, everything is working as it should. So, it might be a couple days before I send in the diagnostic report
- 1P_Tommy
@Hot_laptop01
Do you also have Fast User Switching enabled? If so, it seems like it's Safari while updating. A restart should help. If that's not convenient you can likely sign out of one account and then back in.
Please do send us the report if you continue to experience trouble.
This is the closed thread... and like I said, all the symptoms the OP experienced sounds just like my problem.
https://1password.community/discussion/93983/1password-extension-helper-is-killing-my-batteryRight now, my computer isn't having the problem, because I rebooted just yesterday. Once it recurs, I will send you the diagnostic report.
- 1P_Tommy
@Hot_laptop01
Can you share the other topic link? I would like to see what we have on our end. To the best of my knowledge you are the only one to report something like this on 11.4. Working on the Mac and iOS team I feel certain I would have seen it.
We would be happy to investigate further. Could you to create a diagnostics report from your device?
Sending Diagnostics Reports
Attach the diagnostics to an email message addressed to
support+forum@1password.com.- A link to this thread:
https://1password.community/discussion/122122/1password-in-big-sur-is-killing-my-battery#latest Your forum username:
Hot_laptop01Please do not post your diagnostic report to the forum. This is for your privacy and security.
The report will be in zip format. Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
- A link to this thread:
