Forum Discussion

tezgno

Occasional Contributor

4 years ago

1Password in the Browser (1Password X Extension) Does Not Fill SoFi Password

browser extension

ag_chantelle

1Password Team

4 years ago

Thanks for confirming those details tezgno! I've reported this to our development team. It appears that there are multiple frames for the login fields when the site is viewed in Safari, causing 1Password to read them differently. That said, I'd be interested to know if saving a new Login in Safari, but editing the the "username" field before saving it works for you. To illustrate, I've recorded the steps here. Can you let me know if that improves your filling experience?

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in the Browser (1Password X Extension) Does Not Fill SoFi Password","id":"message:68353","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:68353","revisionNum":1,"repliesCount":19,"author":{"__ref":"User:user:16662"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:68353"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:68353"},"body@stripHtml({\"truncateLength\":200})":" Not sure what has happened, but the 1Password Browser extension (1PasswordX) does not fill in the password field for SoFi. It does fill in the username. Not sure exactly when it stopped working, but ...","body@stringLength":"482","rawBody":"

Not sure what has happened, but the 1Password Browser extension (1PasswordX) does not fill in the password field for SoFi. It does fill in the username. Not sure exactly when it stopped working, but it's definitely not doing so on my Mac or iPad. The older extension fills in the site just fine. Is anyone else having this problem?

\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided

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\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided

"},"Conversation:conversation:68353":{"__typename":"Conversation","id":"conversation:68353","solved":false,"topic":{"__ref":"ForumTopicMessage:message:68353"},"lastPostingActivityTime":"2021-10-16T10:37:26.000-07:00","lastPostTime":"2021-10-16T10:37:26.000-07:00","unreadReplyCount":19,"isSubscribed":false},"ModerationData:moderation_data:68353":{"__typename":"ModerationData","id":"moderation_data:68353","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:68353_1":{"__typename":"Revision","id":"revision:68353_1","lastEditTime":"2021-09-21T06:54:24.000-07:00"},"ForumReplyMessage:message:68368":{"__typename":"ForumReplyMessage","id":"message:68368","conversation":{"__ref":"Conversation:conversation:68353"},"author":{"__ref":"User:user:16894"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:68353/message:68368","revisionNum":1,"uid":68368,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: 1Password in the Browser (1Password X Extension) Does Not Fill SoFi Password","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:68368"},"parent":{"__ref":"ForumTopicMessage:message:68353"},"body":"

Thanks for confirming those details tezgno! I've reported this to our development team. It appears that there are multiple frames for the login fields when the site is viewed in Safari, causing 1Password to read them differently. That said, I'd be interested to know if saving a new Login in Safari, but editing the the \"username\" field before saving it works for you. To illustrate, I've recorded the steps here. Can you let me know if that improves your filling experience?

","body@stringLength":"748","rawBody":"

Thanks for confirming those details ! I've reported this to our development team. It appears that there are multiple frames for the login fields when the site is viewed in Safari, causing 1Password to read them differently. That said, I'd be interested to know if saving a new Login in Safari, but editing the the \"username\" field before saving it works for you. To illustrate, I've recorded the steps here. Can you let me know if that improves your filling experience?

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