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Forum Discussion
Former Member
4 years ago1Password inconsistently working with Windows Hello + TPM enabled
This has been happening forever since the feature has come out and I've decided to submit the report today.
For whatever reason, I can go 4 restarts in a row with Windows Hello working fine upon la...
ag_mike_d
1Password Team
4 years agoGood morning @lumin8, thanks for the updates as well as your note about fast startup already being disabled.
At this time, we don't have more information to share other than we are continuing to work with Microsoft to better understand what is causing this behaviour on some systems. In the meantime, can you please provide a diagnostics report via email to support+windows@1Password.com so we can add your report to our internally filed issue and reach out when we have updated details to share? Please do not post your details in the forums.
* How to send a 1Password diagnostics report.
Can you also include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your report in our inbox. Thank you!