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Former Member
4 years ago1Password incorrectly reports Wavebox is out of date
Hi,
We've been getting reports from 1Password users that when using Wavebox, the extension is reporting that Chrome is out of date. This only appears on the Windows version. The exact error message is "Chrome has an update available. Restart Chrome to install the update and reconnect with 1Password".
This is reproducible on Wavebox 10.101.16 which uses Chromium 101.0.4951.54.
This doesn't reproduce on macOS with 1Password 8.8.0 80800011.
Is there anything else we need to pass to 1Password, so it can validate the version number?
Tom/Wavebox
1Password Version: 8.7.0 80700098
Extension Version: 2.3.3
OS Version: Windows 11
51 Replies
- Former Member
Hi ag_mike_d unfortunately, this seems to have cropped up on another machine. I've been running the beta version of the 1Password desktop app on my personal mac for quite some time, but it's now switched back to the production version (80800203) and reports the same problem. If I check for updates it says that it's all up to date. The release channel is already set to beta.
It does look like the 1Password desktop app is switching between release channels for some reason. Is it that the beta moves back to the production version when a new production release is released, then moves back to beta when there's a new beta available?
Redownloading the latest beta from https://releases.1password.com/mac/beta/ fixes the problem, but it's annoying having to re-download 1Password on a bunch of machines all the time :-/
- ag_mike_d
1Password Team
Hi @Thomas8520, thanks for the update! I'm glad this worked!
Just keep an eye on the
Betachannel in the settings:
1. Open and unlock 1Password.
2. Click your account or collection at the top of the sidebar and choose Settings (orCtrl + Comma).
3. Click Advanced, then set “Release channel” toBeta.Once this is set to
Beta, you should get automatic updates as new betas are released. If you need to go back toProductionfor one reason or another, reverting that settingProductionwill keep you on the latest beta version downloaded, until the production version number surpasses that of the current build. - Former Member
Thanks, I can confirm that worked! I had downloaded the beta version previously, so I'm not sure why it switched back to the production version
- ag_mike_d
1Password Team
Hi @Thomas8520, thanks for your message and I'm sorry to learn of these newly reported troubles.
The version of 1Password mentioned,
80800203, has been promoted toProductionon July 19, 2022. The latestBetaversion80800215is required and can be found here: https://downloads.1password.com/win/1PasswordSetup-latest.BETA.exeIt sounds like the previous
Betamay have been installed, but if 1Password is set to theProductionchannel, when this update happened, 1Password did not update to the latestBeta. I've included our guide here which explains how to set the release channel in 1Password 8 to ensure it stays up-to-date: Use 1Password beta releasesI hope this is helpful, but please let us know if you have any further questions.
- Former Member
Hi, we've been getting reports of this again. Wavebox 10.103.39 (Chromium 103.0.5060.134) and Wavebox 10.104.3 (Chromium 104.0.5112.57), with 1Password windows 8.8.0 80800203.
It appears to be, that despite requesting the 1Password beta channel on the desktop app, it moves back to a production release periodically.
We've also had this reported on Twitter https://twitter.com/djhaystack/status/1550230350407909376
Are you able to give any advice, as we seem to have users reporting this reasonably frequently?
- 1P_PeterG
Community Manager
Excellent, thank you for the update @Thomas8520. And welcome to the latest Beta! 🙌
- Former Member
Thanks 1P_PeterG I can confirm this is fixed with the latest 1Password beta (8.8.0 - 80800021)
- 1P_PeterG
Community Manager
Hello @Thomas8520 and @remo, I'm sorry to learn of this issue (and for the delay in response - we just launched 1Password 8 for Mac, which means things are busier than usual here).
We'll need to investigate this a bit on our end, so I have forwarded your reports of the problem to our development team so they can check it out. Thank you @thomas8520 for the details on reproducibility - this kind of thing is extremely helpful when we're trying to track down the source of the problem. I'll hope to have more for you soon.
ref: dev/core/core#15241
- Former Member
Is anyone from 1Password able to provide any updates/info on this?
- Former Member
Can confirm one of the recent updates broke the Windows Client to Chrome Extension Sync.