1Password interfering with Amex FICO Simulator

Indeed.
In most cases it really helps us seeing the issue as users can, but in some scenarios such as this we can do nothing but stare at it.

Hopefully a time will come where they all start following the open standards :+1:

"...being able to see the issue as [users] can see it." is the point. Alas, I understand only too well the institutional inertial and insulation of large organizations. They are all but impermeable to external arguments based on best practices and common sense.

Thanks williakz ,

The problem with big financial companies is that they just won't listen.
We always suggest users to contact their banking website and let them know their login/change password form is horrible using our open letter: https://blog.1password.com/an-open-letter-to-banks/

The vast majority of these institutions simply do not listen despite getting that feedback from a lot of customers, so having us open an account there won't help much except for being able to see the issue as you can see it. In most cases we are unable to overcome the issue on our side as the page is specifically constructed in a way that trips up autofilling/copy-pasting, as mentioned in that open letter.

Thanks for the suggestion though! Much appreciated.

Info sent anyways for what it's worth (probably not much). Bitbot code: #FEB-53858-891

By the way, I would think AgileBits could readily establish "live" accounts with the big financial companies for you tech folks to get into to see just what users are experiencing. There should be no need for you to utilize your personal account or (horrors!) user accounts to do so. Statistics tell us that access to a relatively small number of major sites will cover the majority of problems 1Password users experience. Food for thought.

Thanks williakz .

If the issue did not occur when you captured the page structure, I doubt we'll be able to tell what happened there so it will mostly be speculations.
Anyways, I hope you'll have smooth sailing from here on out :)

I snagged the page structure then noticed everything was fine when I went to take some screen caps. I'll grab a couple screen caps and send them your way later today along with the page structure file so you can at least see why 1P might've been fooled (and making one out of me!).

Heh, that makes me even more curious :)

Well, if it happens again, grab the page structure on the spot and we'll be waiting here :+1:

Oops! I know you get this a lot, but here's one more iteration. When I went back into the Amex credit report Simulator to collect the page structure for you and to gather screenshots, 1Password was operating perfectly. No icons in ANY of the data input fields and thus no interference entering dollar amounts. So, uh, never mind (in screechy voice of Roseanne Roseannadanna).

(I swear on a stack of computer manuals ALWAYS to reboot my computer before reporting any problem with application or OS software operation. I swear on a stack...)

Thanks williakz .
Got me curious as well ;)

Thanks for the explanation, @ag_yaron. I'll follow your instructions to send you and your colleagues the page structure file for Amex's credit score Simulator. The thing I found curious is that 1Password appears interested in filling some, but not all, fields that obviously (to me) take a dollar amount. Seems like one of those fields should be pretty much the same as any other as far as being 1P actionable (or not). Anyway, I'll reference this thread in the email. Thanks in advance for taking a look at things—I don't often see 1P fooled so it's notable when it does occur.