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LJM's avatar
LJM
New Contributor
2 months ago
Solved

1Password is intolerably slow

Our 1Password has become so slow it's barely tolerable. And, yes, it is updated to the latest version. I can't find a live support person or phone number anywhere on their website. Can anyone help me...
macos
  • 1P_Dave's avatar
    1P_Dave
    2 months ago

    LJM​ 

    Thanks for the reply. I suspect that you're affected by a known issue that our development team recently identified where running the Intel version of 1Password for Mac on an Apple Silicon Mac can result in slow performance. 

    I recommend that you reinstall 1Password from our website (on both your desktop and laptop): Install 1Password

    If that doesn't work then let me know. 

    -Dave

LJM's avatar
LJM
New Contributor
2 months ago

Application (Intel)  (And just to be clear, it's unbearably slow on my desktop and my new laptop, but fine on my iphone.)

1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 months ago

LJM​ 

Thanks for the reply. I suspect that you're affected by a known issue that our development team recently identified where running the Intel version of 1Password for Mac on an Apple Silicon Mac can result in slow performance. 

I recommend that you reinstall 1Password from our website (on both your desktop and laptop): Install 1Password

If that doesn't work then let me know. 

-Dave