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Former Member's avatar
Former Member
3 years ago

1Password is loading a very old email address into a general web form

I have just produced a detailed step by step listing with screen shots of my issue and I cannot load it because your document does not support PDF or Word documents it seems??? Useless! 1Pa...
macos
Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
3 years ago

Hi @markrennie79:

Thanks for reaching out. First, the 1Password Support Community is a public page, so I've deleted your screenshots as they contain some personal information.

1Password uses the email in your Identity item(s) stored in 1Password. Here's an example:

If you look in your Identity items in 1Password, do you have an Identity item with this old email address? Let me know.

Jack

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is loading a very old email address into a general web form","id":"message:61437","revisionNum":1,"repliesCount":4,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:61437"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:61437"},"body@stripHtml({\"truncateLength\":200})":" I have just produced a detailed step by step listing with screen shots of my issue and I cannot load it because your document does not support PDF or Word documents it seems??? \n\n Useless! \n\n \n\n 1Pa...","body@stringLength":"477","rawBody":"

I have just produced a detailed step by step listing with screen shots of my issue and I cannot load it because your document does not support PDF or Word documents it seems???

\n\n

Useless!

\n\n
\n\n

1Password Version: 8.8.0
\nExtension Version: Link does not work
\nOS Version: 12.5
\nBrowser:_ Safari
\nReferrer: forum-search:incorrect email address loading

\n","kudosSumWeight":0,"postTime":"2022-09-06T03:43:25.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:macos","text":"macos","time":"2025-01-27T11:38:42.471-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:61437_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":103},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

I have just produced a detailed step by step listing with screen shots of my issue and I cannot load it because your document does not support PDF or Word documents it seems???

\n\n

Useless!

\n\n
\n\n

1Password Version: 8.8.0
\nExtension Version: Link does not work
\nOS Version: 12.5
\nBrowser:_ Safari
\nReferrer: forum-search:https://1password.community/search?Search=incorrect%20email%20address%20loading

"},"Conversation:conversation:61437":{"__typename":"Conversation","id":"conversation:61437","solved":false,"topic":{"__ref":"ForumTopicMessage:message:61437"},"lastPostingActivityTime":"2022-09-07T14:23:05.000-07:00","lastPostTime":"2022-09-07T14:23:05.000-07:00","unreadReplyCount":4,"isSubscribed":false},"ModerationData:moderation_data:61437":{"__typename":"ModerationData","id":"moderation_data:61437","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:61437_1":{"__typename":"Revision","id":"revision:61437_1","lastEditTime":"2022-09-06T03:43:25.000-07:00"},"ForumReplyMessage:message:61439":{"__typename":"ForumReplyMessage","id":"message:61439","conversation":{"__ref":"Conversation:conversation:61437"},"author":{"__ref":"User:user:7975"},"revisionNum":1,"uid":61439,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: 1Password is loading a very old email address into a general web form","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:61439"},"parent":{"__ref":"ForumTopicMessage:message:61437"},"body":"

Hi @markrennie79:

\n\n

Thanks for reaching out. First, the 1Password Support Community is a public page, so I've deleted your screenshots as they contain some personal information.

\n\n

1Password uses the email in your Identity item(s) stored in 1Password. Here's an example:

\n\n

\n\n

If you look in your Identity items in 1Password, do you have an Identity item with this old email address? Let me know.

\n\n

Jack

","body@stringLength":"784","rawBody":"

Hi @markrennie79:

\n\n

Thanks for reaching out. First, the 1Password Support Community is a public page, so I've deleted your screenshots as they contain some personal information.

\n\n

1Password uses the email in your Identity item(s) stored in 1Password. Here's an example:

\n\n

\n\n

If you look in your Identity items in 1Password, do you have an Identity item with this old email address? Let me know.

\n\n

Jack

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