Forum Discussion

captsls's avatar
captsls
New Contributor
4 years ago

1Password is not entering the correct password for a login

Using 1PW for Mac version 8.9.1. I entered a new login and 1PW takes me to the correct site and enters the correct username but the password it enters is not what is listed on my 1PW login page. I h...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
4 years ago

Hey captsls

I'm sorry for the trouble you are having, can you point me at the website where the issue is occurring so I can take a look?

In addition, can you provide some details on the steps you are taking to fill? Are you using a keyboard shortcut?

Finally, can you confirm that your browser built in password manager isn't interfering: https://support.1password.com/disable-browser-password-manager/

I look forward to hearing from you!