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DAve60
New Contributor
3 years ago

1Password is not finding my login information for CIBC banking

1Password is no longer mapping my Card number/Username entry for my CIBC banking login when invoked directly in the Card Number field. I am only offered credit/debit card entries for that field. 1...
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Former Member's avatar
Former Member
3 years ago

Hi, I realized, today, that I created my CIBC entry in 1Password using a “Credit Card” type item and that it could be the issue. I thought that for it to be recognized correctly as a login on the CIBC website maybe it needs to be a “Login” item. So I created a new “Login” item with the username as my credit card number, the password and the website for CIBC Online. Then I deleted the CIBC “Credit card” item from 1Password. Well when I tried to login the username field was not found in 1Password (no item found) but the password was found so the opposite of what I had before.

So I decided to bring back the “Credit card” item I had just deleted in order to have both (the “credit card” and “login” items) and now both fields on the website are found. Sort of a work around.

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is not finding my login information for CIBC banking","id":"message:69479","revisionNum":1,"repliesCount":9,"author":{"__ref":"User:user:3395"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:69479"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:69479"},"body@stripHtml({\"truncateLength\":200})":" 1Password is no longer mapping my Card number/Username entry for my CIBC banking login when invoked directly in the Card Number field. I am only offered credit/debit card entries for that field. \n\n 1...","body@stringLength":"874","rawBody":"

1Password is no longer mapping my Card number/Username entry for my CIBC banking login when invoked directly in the Card Number field. I am only offered credit/debit card entries for that field.

\n\n

1Password does finds the correct login for the associated Password field and if I invoke 1Password from the browser toolbar it finds the correct login and will autofill both fields correctly. This is a recent problem and is also affecting my wife as well.

\n\n

I'm using a Mac running 12.6.1 and I have the same issue in both Safari and Brave.

\n\n
\n\n

1Password Version: 8.9.8
\nExtension Version: 2.4.1
\nOS Version: MacOS 12.6.1
\nBrowser:_ Safari & Brave
\nReferrer: forum-search:cibc login

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