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Tobias717's avatar
Tobias717
New Contributor
4 months ago
Solved

Boursorama

Bonjour,

Depuis plusieurs semaines la clé de sécurité ne fonctionne plus avec Boursorama :

Merci pour la solution que vous pourrez apporter.

 

Cordialement

  • Fodolan 

     

    Thank you for taking the time to follow up on this issue. I can confirm that our Development team have implemented a fix for the issue which is now live with the most recent update to 1Password. Could you ensure that 1Password in your browser is up to date with the latest version (8.11.0): How to keep 1Password up to date in your browser

     

    If you're still running into issues with saving a passkey for Boursorama in 1Password after updating, let me know and we can investigate further.

     

9 Replies

  • Tobias717's avatar
    Tobias717
    New Contributor

    Hello,

    Thx for your answer.

    It's a national bank, i saw i'm not alone.

    Can you keep the community update when a patch is released?

     

    • 1P_Dave's avatar
      1P_Dave
      Icon for Moderator rankModerator

      Tobias717​ 

      Our team will investigate the issue further to find a fix. When a fix is available, you'll see it noted in our release notes.

      Thanks again for reporting the issue and I'm sorry for the inconvenience.

      -Dave 

  • Hello Tobias717​! 👋

    Nous sommes désolés que vous ne puissiez pas enregistrer de clé d'accès à Boursorama dans 1Password. Un rapport de bug a été ouvert auprès de notre équipe de développement afin d'approfondir la question.

    Pour le moment, pour contourner le problème en attendant sa résolution, essayez d'utiliser d'autres méthodes, comme un mot de passe, pour vous connecter à Boursorama.

    ----------------------

    I'm sorry that you're unable to save a passkey for Boursorama in 1Password. A bug report has been opened with our development team to investigate this further. 

    For the time being, to workaround the issue until it's resolved, try to use a different methods such as a password to sign into Boursorama.

    -Dave

    #37477

    • Fodolan's avatar
      Fodolan
      New Contributor

      Hello Dave,

      Do you have any updates, please?

      Best regards,
      Jean-Luc.

      • TimG1P's avatar
        TimG1P
        Icon for Moderator rankModerator

        Fodolan 

         

        Thank you for taking the time to follow up on this issue. I can confirm that our Development team have implemented a fix for the issue which is now live with the most recent update to 1Password. Could you ensure that 1Password in your browser is up to date with the latest version (8.11.0): How to keep 1Password up to date in your browser

         

        If you're still running into issues with saving a passkey for Boursorama in 1Password after updating, let me know and we can investigate further.