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laugher's avatar
laugher
Occasional Contributor
4 months ago
Solved

1Password is not respected as the default passkey manager on Android

Google Pixel 8 Pro Android 16 1Password for Android 8.11.6 Today, I decided it was the day to setup Passkeys across the supported website/services. Started 1Password for Android - > Watchtower a...
android
passkeys
  • 1P_Dave's avatar
    1P_Dave
    2 days ago

    Hello folks,

    I'm sorry that you're running into issues with passkeys on your Android devices. Please try the following steps: 

    1. Turn AutoFill off and then back on: Set up Autofill
    2. Update Chrome to version 141 or later: Update Google Chrome
    3. Open Chrome.
    4. Type chrome://flags into your address bar and open this page.
    5. Search for Android autofill in the search box at the top of the flags page.
    6. Tap the drop down below Android autofill updates context for WebContents (#autofill-update-context-for-web-contents), then tap Enabled
    7. Tap the Relaunch button within the prompt at the bottom of the page


    The same steps apply to Brave if you're using that browser instead. If things still aren't working then please send an email to support@1Password.com along with the following: 

    • A link to this thread: https://www.1password.community/discussions/1password/1password-for-android-cannot-become-the-default-passkeys-manager-and-other-issue/161255
    • The website or app where you're unable to save or sign in with passkey (even if it's all of them, please specify one or two). If the issue is with a website then share which browser you're using. 
    • Your Android device model. 
    • Your version of Android. 


    After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like     [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 

    -Dave

     

recrewt's avatar
recrewt
New Contributor
2 months ago

Experiencing the same issue on multiple apps, the passkey flow just seems clunky and unpolished. Would it be possible to simply allow users to deactivate this security check? It's always the same error that pops up whenever it fails, always has to do with the URL. If we could simply allow it to connect it'd solve this issue. Doesn't make sense that it takes months to fix something as trivial as this. It's really hurting the UX. I just want something that works constantly, and if it does fail at least have the option to bypass it and not be blocked by something like the URL. As a user I should be able to make those decisions. 

1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
30 days ago

recrewt​ 

I'm sorry that you're running into multiple issues with passkeys, I've merged your posts together into one thread. Regarding the issue in your initial post, are you still seeing the same problems with the latest versions of Android and 1Password for Android? There have been quite a few improvements to autofill in the last few updates which might have improved the situation. Let me know if you're still seeing that issue today.

The security warning can be caused by multiple different issues, if you're seeing the warning in multiple apps then we'll need to investigate those separately. Are you able to share the name of the other apps, aside from Costco, where you're seeing the passkey security warning? 

-Dave

Issue=FS-4398