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laugher
4 months agoOccasional Contributor
1Password is not respected as the default passkey manager on Android
Google Pixel 8 Pro Android 16 1Password for Android 8.11.6 Today, I decided it was the day to setup Passkeys across the supported website/services. Started 1Password for Android - > Watchtower a...
- 2 days ago
Hello folks,
I'm sorry that you're running into issues with passkeys on your Android devices. Please try the following steps:
- Turn AutoFill off and then back on: Set up Autofill
- Update Chrome to version 141 or later: Update Google Chrome
- Open Chrome.
- Type chrome://flags into your address bar and open this page.
- Search for Android autofill in the search box at the top of the flags page.
- Tap the drop down below Android autofill updates context for WebContents (#autofill-update-context-for-web-contents), then tap Enabled
- Tap the Relaunch button within the prompt at the bottom of the page
The same steps apply to Brave if you're using that browser instead. If things still aren't working then please send an email to support@1Password.com along with the following:- A link to this thread: https://www.1password.community/discussions/1password/1password-for-android-cannot-become-the-default-passkeys-manager-and-other-issue/161255
- The website or app where you're unable to save or sign in with passkey (even if it's all of them, please specify one or two). If the issue is with a website then share which browser you're using.
- Your Android device model.
- Your version of Android.
After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place.-Dave
1P_Dave
Moderator
4 months agoHello laugher! 👋
I'm sorry that saving a passkey in the Uber app using 1Password isn't working. So that the team and I can look into this further, can you reproduce the issue one more time and then I'd like to ask you to create and share a 1Password diagnostics report from your Android device:
Send a diagnostics report (Android)
Attach the diagnostics to an email message addressed to support@1password.com
With your email please include:
- A link to this thread: https://www.1password.community/discussions/1password/1password-for-android-cannot-become-the-default-passkeys-manager-and-other-issue/161255
- Your forum username: laugher
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
Nz_benthomas
18 days agoNew Contributor
I'm having the exact same issue on my Samsung Galaxy S24 Ultra, regardless of website or app, only getting Google passkey prompts and not 1password prompts, so can't use stored keys
- Ichpen6 days agoNew Member
I can confirm same issue, S25 ultra android 16, 1pass can't be used for passkeys. Tried multiple browsers.