It’s Cybersecurity Awareness Month! Join our interactive training session, or learn about security and AI from 1Password experts.
Forum Discussion
Solved
1Password locks 10 seconds after unlocking it
This discussion was created from comments split from: Auto Locking after a few seconds.
Hello folks,
Our development team has released improvements to how auto-lock works with certain configurations such as high-performance screen sharing on macOS. Please update to 1Password for Mac version 8.11.12 or later:
If you still see the same issue after updating then please let me know so that we can investigate further.-Dave
1P_Dave
Moderator
ModeratorThank you for answering those questions. If you can reproduce the issue while using standard mode then you might be running into a slightly different issue. So that I can confirm this and investigate further, I'd like to ask you to create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/148744/1password-locks-10-seconds-after-unlocking-it
- Your forum username:
dicarsio - Please do not post your diagnostic report to the forum. This is for your privacy and security.
Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
