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Forum Discussion
Former Member
4 years ago1Password Mac doesn't update to 8.7.1 [Fixed now on our side, check for an update to grab 8.7.1]
I'm running 1Password (Stable) version 8.7.0 and when I go to the "Check for Updates" screen, I get the "Downloading Update" text, but after 30 seconds, it almost times out, and tells me that there's no update available:
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1Password Version: 8.7.0
Extension Version: Not Provided
OS Version: macOS 12.4
6 Replies
- Former Member
I've just managed to update to 8.7.1 on Apple Silicon Mac successfully
- Former Member
Hi,
I was prompted to update to 8.7.1 after your post saying the issue is fixed. The download updated and I was prompted to restart 1Password. I accidentally dismissed the administrator userid/PW box that popped up, so 1Password did not update. The app now reports that 8.7.0 is up-to-date. Is this a bug?
- MikeT
1Password Team
Just an update, this has been resolved on our side.
We just tested this and it works on our side now.
Note that no one has to reinstall, there is no new update, it was an issue with our app update service related to how we serve our Intel and Apple Silicon builds.
We'll be adding more code to prevent this from happening again, we do apologize that this wasn't caught before.
- MikeT
1Password Team
Hi folks,
Thanks for reporting this.
We are working on this, it's an issue on our side. We'll follow up as soon as this is resolved.
- Former Member
it also happened to me. then I gave up and downloaded the installer again from your website. that's why we need apple app store.
- 1P_Tommy
Moderator
@andreww_j
I'd like to ask you to create a diagnostics report from your device:
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