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Forum Discussion
1Password no longer accepts password nor allows facial recognition.
I have 1Password on an iPhone 12 Pro Max that no longer accepts my password nor allows facial recognition.
1Password Version: 8.8.0
Extension Version: Not Provided
OS Version: IOS 15.6
B...
1P_Tommy
Moderator
Moderator@Atlmagi
If you no longer can access 1Password via the password or Biometrics, the likely the best option is to reinstall the app.
- Before reinstalling, make sure all of your data is available on https://my.1password.com , you have a copy of your 🚒 Emergency Kit and know your password.
