Forum Discussion

Zectzozda's avatar
Zectzozda
Occasional Contributor
4 years ago

1Password no longer suggests all my logins on certain websites in Chrome and Firefox

  • play.pokemonshowdown.com - previously recommended my only login for this website (not sure why my identification record that was created with my 1Password account shows here. It doesn't have this website stored in it).



I also tested showdown in Firefox, and got the same experience:
Note: Firefox is on 2.1.2. Chrome hasn't updated the extension from 2.1.1 at this moment in time.


1Password Version: 7.7.819
Extension Version: 2.1.1
OS Version: Windows 10

1 Reply

  • Former Member's avatar
    Former Member

    Hey Zectzozda ,

    On the Pokemon website, 1Password seems to think this is a signup/registration page, so it tries to suggest a new email address from your identity item and it does not suggest existing login items. However, if you click the 1Password icon on the top right corner of your browser and select your login from there, then click "Autofill" it would work as expected.

    I've forwarded it to our development team to fix.

    For your internal development website, I suspect the same issue occurs but I have no way of checking it.
    Can you please send us the following via email to mailto:support+x@1password.com:

    1. Get to the login page of your development website.
    2. Right-click anywhere on the page.
    3. Select "1Password - Password Manager" -> Help -> Collect Page Structure.
    4. Send us the downloaded file, alongside a short description and a link to this discussion.

    ref: dev/core/core#10499