Forum Discussion

sebherrerabe's avatar
sebherrerabe
New Contributor
11 months ago

1Password Not Recognizing Password Input Field in French Version of React App

Context: I have deployed the same production React app in two different environments. In one environment, 1Password works perfectly and recognises the password input field, but in the other enviro...
browser extension
1P_Evon's avatar
1P_Evon
Icon for 1Password Team rank1Password Team
11 months ago

Hello, sebherrerabe. Thanks for reaching out.

So that I can take a closer look at the issue you’re experiencing, I’d like to request that you send me some information to mailto:support+forum@1Password.com. With your email, please include the following:

  • A link to this thread: https://1password.community/discussion/148746
  • Your forum username: sebherrerabe
  • A collected page structure from the English and French version of the page:
  • Navigate to the page exhibiting the behaviour.
  • Right-click the 1Password icon in your browser's toolbar and select Help > Collect Page Structure.
  • 1Password will save a .json file to your "Downloads" folder.
  • Attach both files to your email.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here, and I will be able to locate your message and ensure it has reached the right place. Thank you!

-Evon