Forum Discussion

alexisc's avatar
alexisc
New Contributor
2 years ago

1Password Not Showing TouchID Option on Mac

Sonoma 14.6.1 Chrome 2.27.1 and Edge 2.27.1 Open and unlock the 1Password app. Click your account or collection at the top of the sidebar and choose Settings. Click Security, and i do not see...
macos
kevin_li's avatar
kevin_li
Icon for 1Password Team rank1Password Team
2 years ago

Hi alexisc ,

I'd like to ask you to send in some diagnostics to our support so we can take a closer look at things:

Then, email us with the diagnostics at:

support+forum@1Password.com

With your email, let's include:

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!