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MikeMcD's avatar
MikeMcD
New Contributor
2 years ago

1password not updating ios from mac

Tried to log into my bank on my iPhone, when I checked 1password on Mac the iOS version had wrong info, both are v.8 with subscription.
What's best way to update the iOS app info?
Are they supposed to keep in sync?

1Password Version: Mac 8.10.20, iOS 8.10.21
Extension Version: Not Provided
OS Version: Mac 13.5.2, iOS 17.1.2
Browser: Not Provided

ios

1 Reply

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    2 years ago

    Hello MikeMcD! 👋

    I'm sorry that you're not seeing the same items on your Mac and iPhone, that definitely doesn't sound right. I've replied to the email that you also sent in, let's continue the conversation there.

    To prevent having the same conversation in two places at once, I'm closing this thread.

    -Dave

    ref: DDC-31821-778

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Tried to log into my bank on my iPhone, when I checked 1password on Mac the iOS version had wrong info, both are v.8 with subscription.
\nWhat's best way to update the iOS app info?
\nAre they supposed to keep in sync?

\n\n
\n\n

1Password Version: Mac 8.10.20, iOS 8.10.21
\nExtension Version: Not Provided
\nOS Version: Mac 13.5.2, iOS 17.1.2
\nBrowser: Not Provided

","body@stringLength":"437","rawBody":"

Tried to log into my bank on my iPhone, when I checked 1password on Mac the iOS version had wrong info, both are v.8 with subscription.
\nWhat's best way to update the iOS app info?
\nAre they supposed to keep in sync?

\n\n
\n\n

1Password Version: Mac 8.10.20, iOS 8.10.21
\nExtension Version: Not Provided
\nOS Version: Mac 13.5.2, iOS 17.1.2
\nBrowser: Not Provided

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1password not updating ios from mac","moderationData":{"__ref":"ModerationData:moderation_data:86610"},"body":"

Hello MikeMcD! 👋

\n\n

I'm sorry that you're not seeing the same items on your Mac and iPhone, that definitely doesn't sound right. I've replied to the email that you also sent in, let's continue the conversation there.

\n\n

To prevent having the same conversation in two places at once, I'm closing this thread.

\n\n

-Dave

\n\n

ref: DDC-31821-778

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