Forum Discussion
bdruth
3 years agoNew Contributor
Authentication failure after Time Machine restore
I think I'm having the https://1password.community/discussion/126956/8-beta-wont-allow-login-after-restoring-mac-from-time-machine-backup. One difference is that I can authenticate into one of the two vaults (my personal one) - the authentication failure only happens on my Work vault.
I've contacted support+mac@1password.com
as was indicated in that topic, but it's been 5 calendar days and I haven't heard back. I've tried basically everything I can think of, including booting into Recovery Mode and mounting the Macintosh HD - Data
drive from Disk Utility so I can go in via Terminal and delete 1Password.app
as well as all remnants of config/preferences from ~/Library
. Nothing makes any difference. All my other devices (iMac & iPhone) seem perfectly fine, I even went through Recovery with my work admin and that didn't help the situation, either. I did end up having to re-auth on the iPhone and that ended fine as well.
I can sign-in fine via the browser using the same info as I'm trying to use in the app.
1Password Version: 8.9.4
Extension Version: Not Provided
OS Version: 12.6.1
Browser:_ Not Provided