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Former Member's avatar
Former Member
3 years ago

1Password Offline Notice

I'm suddenly getting notifications in my 1Password for Mac desktop application saying: "Offline: Changes won't appear on your other devices until 1Password reconnects." Also, the red cloud...
betas
1P_Ben's avatar
1P_Ben
Icon for 1Password Team rank1Password Team
3 years ago

Hi @TonyDennis

Good to hear from you again, though I'm sorry it is because you're having difficulties.

I'm currently running 1P v8.10.0 for iOS. (How can I set it for the Beta channel?)

I believe the beta for iOS is currently full unless someone has dropped out, but generally:

https://support.1password.com/betas/

I'm connected to over a dozen of my clients' 1Password accounts

I suspect one of these accounts is disconnected. So we can dig deeper, I'd like to ask you to create a diagnostics report from your Mac:

Sending Diagnostics Reports (Mac)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

Ben