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DSPatrick
New Contributor
2 years ago

1Password on Android ally app

So I found this https://1password.community/discussion/136974/1password-app-autofilling-on-android-apps that seemed on topic for my issue. The 1Password does not recognize Ally bank app on android. Clicking in ally password box does not present an "Open 1Password" dialog so not sure what else to do here.

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  • BrendanR1P's avatar
    BrendanR1P
    Icon for 1Password Team rank1Password Team
    2 years ago

    Hi DSPatrick,

    Thanks for reporting this issue to us. While I've been unable to install the Ally bank app to try to reproduce this issue as the app isn't available in my country, it sounds like 1Password isn't detecting the login fields of the Ally Bank app.

    In some apps that autofill isn't offered for, long pressing the username or password field, then tapping Auto-fill from the context menu will get the Open 1Password autofill prompt to appear, allowing you to select a login item to autofill the login fields with.

    In cases when this doesn't work, we would recommend trying to fill the login fields using drag and drop

    We will pass this information onto our development team to make them aware.

    Thanks,
    -- Brendan

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So I found this https://1password.community/discussion/136974/1password-app-autofilling-on-android-apps that seemed on topic for my issue. The 1Password does not recognize Ally bank app on android. Clicking in ally password box does not present an \"Open 1Password\" dialog so not sure what else to do here.

\n\n
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1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
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","body@stringLength":"493","rawBody":"

So I found this other thread that seemed on topic for my issue. The 1Password does not recognize Ally bank app on android. Clicking in ally password box does not present an \"Open 1Password\" dialog so not sure what else to do here.

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser: Not Provided

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The 1Password does not recognize Ally bank app on android. 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for website with same name but diffrence top-level 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1Password on Android ally app","moderationData":{"__ref":"ModerationData:moderation_data:41049"},"body":"

Hi DSPatrick,

\n\n

Thanks for reporting this issue to us. While I've been unable to install the Ally bank app to try to reproduce this issue as the app isn't available in my country, it sounds like 1Password isn't detecting the login fields of the Ally Bank app.

\n\n

In some apps that autofill isn't offered for, long pressing the username or password field, then tapping Auto-fill from the context menu will get the Open 1Password autofill prompt to appear, allowing you to select a login item to autofill the login fields with.

\n\n

In cases when this doesn't work, we would recommend trying to fill the login fields using drag and drop

\n\n

We will pass this information onto our development team to make them aware.

\n\n

Thanks,
\n-- Brendan

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