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Former Member's avatar
Former Member
3 years ago

1password on Apple Watch gone after updating to 1password 8

I use 1password on my watch to get to my one-time password and after upgrading to 1password 8, access to my one time password has been removed from my watch. I don't see the app anywhere. Any suggestions to get it back so I can quickly access my one-time password without having to pull out my phone? Thank You


1Password Version: 8.9.0
Extension Version: Not Provided
OS Version: iOS 15.6
Browser:_ Not Provided

8 Replies

  • Former Member's avatar
    Former Member

    I have just installed version 8 and found all of my OTP’s missing now from my Apple Watch.
    IMHO this was one of the most useful features of the app.

    To disable it without notification is a VERY POOR customer experience for paid customers.

  • @FurryFireball

    I replied to your email earlier. Please continue the discussion with us there as needed. Thanks.

  • Former Member's avatar
    Former Member

    I will reply to the email. I really hope the team reconsiders because its a huge benefit for 1password users over other password managers.

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team

    Hi @DJRiful / @stevesam / noraar / @FurryFireball:

    We have nothing to announce with regards to a Watch app in 1Password 8. If the Watch app is a part of your workflow, please let us know how you’re using it (you can write in to support+ios@1password.com). In the meantime, you can leave 1Password 7 installed on your phone to retain the Watch app on your wrist. I’ve been running with both installed for over a year now and they do not conflict. 🙂

    Jack

  • Former Member's avatar
    Former Member

    Same here, 1password 8 has no support for Apple Watch?

  • Former Member's avatar
    Former Member

    1password on Apple Watch gone after updating to 1password 8
    Just happened to me as well, Pretty bad practice for a company to release an update and just remove features without giving any notice.

    Flags a warning that 1Password may not be best choice any more

    may have to switch to Lastpass

  • noraar's avatar
    noraar
    Frequent Contributor

    I was just about to ask the same question. I use the Watch app all the time for my TOTP codes.

    Fortunately, even though 1Password 7 has been delisted from their App Store, I could still re-download it via my purchases section of their App Store.

    For the foreseeable I will be sticking with 1P7 on both my Mac and iPhone, as 1P8 feels like an early beta on both platforms.