Forum Discussion

milad's avatar
milad
Occasional Contributor
4 months ago

1password on Linux doesn't respect scaling

I raised an issue 4 years (!) ago and the bug still keeps coming and going based on what happens in the (super slow) Electron dependency. Raising it again here with more info though I have very little faith in 1password fixing anything.

1password on linux doesn't respect GDK_SCALE and GDK_DPI_SCALE which are often set in HIDPI environments and therefore the UI looks gigantic. 

My current workaround is setting --force-device-scale-factor=2 in my app launcher. That works fine when I manually launch 1password but not when it's launched from the browser extension. 

Could you provide a way (like an env variable or something) so that I can force 1password to use scale-factor=2 everywhere?

browser extension
linux

7 Replies

    • 1P_SimonH's avatar
      1P_SimonH
      Icon for Community Manager rankCommunity Manager
      2 months ago

      Hi milad,

      We don't have any new information at this time and haven't received any additional reports of this from users, but we'll update this thread if there are any developments to report.

      • milad's avatar
        milad
        Occasional Contributor
        2 months ago

        Any updates on this? If you run any tests on X11 (and not wayland) with a HIDPI screen you'll see how completely broken 1p is. 

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    4 months ago

    Hello milad​! 👋

    Thanks for following up! I've taken a look and I see that the issue is still open in our developer's backlog but we haven't received any new customer reports since your report back in 2021. Soon after your report, another affected customer wrote in to say that they're no longer experiencing the issue but the issue was left open pending further reports. 

    If you're still seeing the issue then the team will need to investigate further and I'd like to collect a few details: 

    • What distribution and version of Linux are you using? 
    • What version of 1Password is currently installed on your Linux device? 
    • Are you using X11 or Wayland? 


    I look forward to hearing from you.

    -Dave

    #9370

    • milad's avatar
      milad
      Occasional Contributor
      4 months ago

      Thanks for getting back to me. 

      It's happening on Arch Linux (kernel 6.12.29-1-lts) and also latest Fedora . Both are running X11 and 1password 8.10.76

      • 1P_Dave's avatar
        1P_Dave
        Icon for Moderator rankModerator
        4 months ago

        milad​ 

        Thank you for that information. I've added this to the internal work item for the issue and I'll get back to you if our developers need any other information.

        -Dave