Forum Discussion

Frequent Contributor

3 years ago

1Password opened to edit screen

Today, I noticed that 1Password 8.10 opened directly to the edit screen of an item! I was most certainly not editing this item when I last closed the app although I did edit it several times during the day. The behavior was very disorienting as I almost edited the wrong field and saved. I have downgraded all our family devices back to 1P 7 until 1P 8 stabilizes a bit. Super concerning that version 8 has so many issues with handling previous state.

ios

12 Replies

1P_Tommy
Moderator
3 years ago
Sorry for the confusion folks and the headaches. The team is working with this. I see relief in the beta. Hopefully the wait will not be much longer and we can get that beta to the production side of things.
Former Member
3 years ago
Same issue on iPhone 13 with both iOS and 1Password latest versions as of today. This issue has also caused me to falsely edit old entries. Would be great if this could get resolved.
BBBB
New Contributor
3 years ago
I would like to note that this has resulted in mistaking editing the wrong login more than once.
Open a login to edit in 1P.
Switch to another app to copy info.
Switch back to 1P to paste into field.
(Don’t notice that you are now editing a different login than the one you left open.)
Hit save.
Confusion when a login fails.
1P_Dave
Moderator
3 years ago
@TurboSB

I'm sorry that you're also seeing the issue, I've let our developers know that you're affected.

-Dave
Former Member
3 years ago
This has been happening a lot for me today. iPhoneSE (2020), iOS 16.3.1 and 1P 8.10.2
Even when changing screens in the app, a random entry will pop up in an edit screen.
1P_Tommy
Moderator
3 years ago
Thanks BBB we're hoping to have a resolution soon available to folks for use.
BBBB
New Contributor
3 years ago
This has also been happening to me, iPhone SE on 16.2 with 1P 8.10.2.

Can reproduce.
1P_Dave
Moderator
3 years ago
@CUDAS

Thank you for reporting the issue. I've added your comments to the internal work item open for the bug as well. Please make sure to keep 1Password updated so that you get the fix as soon as it is released in the future: How to keep 1Password up to date

-Dave
Former Member
3 years ago
Confirming that this has been happening to me repeatedly lately. Pretty big issue. I open on my iPhone 11 Pro Max after searching for the app in Spotlight search.
1P_Dave
Moderator
3 years ago
r3r344r4

Thank you for the additional details. While I can't reproduce the issue on my own device at the moment, our developers are currently investigating a few issues with editing items and it sounds like the behaviour that you've described is similar to one of the issues and likely stems from a similar cause. While I'm not able to provide any sort of forecast as to if or when we'll be able to resolve this issue, I can tell you that we're aware that it's something in need of fixing with a future update.

I'll keep an eye out for more reports of the same behaviour so that we can gather more information. Thank you for reporting the issue and I'm sorry for the inconvenience.

-Dave

ref: dev/core/core#20358
ref: dev/core/core#20363

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1Password opened to edit screen","moderationData":{"__ref":"ModerationData:moderation_data:61663"},"body":"

Sorry for the confusion folks and the headaches. The team is working with this. I see relief in the beta. Hopefully the wait will not be much longer and we can get that beta to the production side of things.

Same issue on iPhone 13 with both iOS and 1Password latest versions as of today. This issue has also caused me to falsely edit old entries. Would be great if this could get resolved.

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I would like to note that this has resulted in mistaking editing the wrong login more than once.
\nOpen a login to edit in 1P.
\nSwitch to another app to copy info.
\nSwitch back to 1P to paste into field.
\n(Don’t notice that you are now editing a different login than the one you left open.)
\nHit save.
\nConfusion when a login fails.

@TurboSB

\n\n

I'm sorry that you're also seeing the issue, I've let our developers know that you're affected.

\n\n

-Dave

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This has been happening a lot for me today. iPhoneSE (2020), iOS 16.3.1 and 1P 8.10.2
\nEven when changing screens in the app, a random entry will pop up in an edit screen.

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Thanks BBB we're hoping to have a resolution soon available to folks for use.

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This has also been happening to me, iPhone SE on 16.2 with 1P 8.10.2.

\n\n

Can reproduce.

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@CUDAS

\n\n

Thank you for reporting the issue. I've added your comments to the internal work item open for the bug as well. Please make sure to keep 1Password updated so that you get the fix as soon as it is released in the future: How to keep 1Password up to date

\n\n

-Dave

Confirming that this has been happening to me repeatedly lately. Pretty big issue. I open on my iPhone 11 Pro Max after searching for the app in Spotlight search.

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r3r344r4

\n\n

Thank you for the additional details. While I can't reproduce the issue on my own device at the moment, our developers are currently investigating a few issues with editing items and it sounds like the behaviour that you've described is similar to one of the issues and likely stems from a similar cause. While I'm not able to provide any sort of forecast as to if or when we'll be able to resolve this issue, I can tell you that we're aware that it's something in need of fixing with a future update.

\n\n

I'll keep an eye out for more reports of the same behaviour so that we can gather more information. Thank you for reporting the issue and I'm sorry for the inconvenience.

\n\n

-Dave

\n\n

ref: dev/core/core#20358
\nref: dev/core/core#20363

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