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Arcane's avatar
Arcane
New Member
2 days ago

1Password picking the wrong item to fill on iOS

Let's say I have two logins for a website, say for "google.com", one for my account and one for my wife's account (we'll call her Pam). These look like this in 1Password (for item name, user and pass):

Google
mailto:robaccount@gmail.com
asdkf2!!VS2aaasd

Google - Pam
mailto:pamaccount@gmail.com
asd@fdD@@22!!D

When I'm on my Mac, the one that's first up to submit is the one labeled just "Google" because it's alphabetically before "Google - Pam". This is how it should function ideally, and I can manipulate the item name to have whichever I want first.

However, when I'm on iOS, it doesn't look at that in all cases, but rather just the username to decide which to display in certain cases on iOS. When it goes to fill in the password, it will only display the username that's alphabetically first as my choice, in this case "mailto:pamaccount@gmail.com". This is frustrating because I rarely log into it, so I'm having to archive that password and pull it out when I need it. I can't modify the username like I can the item title for obvious reasons.

Is this the current expected functionality? Is there a way for 1Password to always use the one that is alphabetically first all the time for all passwords it's trying to enter data into?

browser extension
ios

1 Reply

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    7 hours ago

    Hello Arcane​! 👋

    Thanks for the question! On iOS, it's not 1Password itself that handles filling in Safari and other apps but an Apple technology called iOS Password AutoFill. AutoFill is specifically handled by iOS and, in most iOS apps and browsers, 1Password doesn't control which suggestion you see when you tap on a field in a website or app since 1Password only provides the data for the experience.

    If you're looking for a similar experience to what you see on the Mac then try the 1Password for Safari extension on iOS: Get to know 1Password for Safari on your iPhone or iPad

    For apps on iOS that aren't Safari, the best option would be to create a collection that only includes vaults that contain your login credentials and not your wife's logins. You can read more about collections here: Use collections to create custom groups of vaults

    Then you can limit iOS AutoFill to just the collection that contains your logins:

    1. Open and unlock the 1Password for iOS app.
    2. Tap the icon for your account or collection at the top left and choose Settings. (If you’re using an iPad, tap your account or collection at the top of the sidebar.)
    3. Tap AutoFill. 
    4. Change "Show filling suggestion from" to the collection that contains just your logins.


    I hope that helps. 

    -Dave