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1password pop-up bug on android googlechrome app
I'm using an up to date android "moto g75 5g" with up to date google chrome browser app. I have not tried other phones or other browsers. Some days the 1password pop up works fine and then others...
1) Chrome has no credentials saved on my google account or on this device.
2) I don't use any other browser apps. Non-browsers apps behave unpredictably.
3) above keyboard strip sometimes appears, sometimes not. This device is using Gboard.
4) nothing unique about this device as far as I am aware. Stock motorola with latest android OS versioning.
Via your first suggestion changing chrome to autofill with google has caused (on google chrome browser app) both above keyboard and below related fields to appear although above keyboard doesn't work for password fields it only works for email fields.
Can I ask why autofill with google is the correct option? That doesn't seem correct to me because as far as I am aware 1password is not a google product.
after your 2nd suggestion still both "above keyboard" and "below related fields" are appearing. If I redo your 2nd suggestion steps but for "above keyboard" instead of "below related fields" the same thing happens and both pop ups are appearing regardless of which setting is chosen. But still the above keyboard doesn't appear for password fields, only email fields. Is that intended?
I've just repeated your 2nd suggestion a 3rd and 4th time. Seems that "below related fields" is showing both that and "above keyboard". If I do those steps and choose "above keyboard" it is working correctly and only showing "above keyboard" but not for password fields, only email fields.
Sorry if this is a bit confusing. I am doing my best to communicate it
1P_Timothy
Community Manager
Community ManagerHi atezian​, thanks for following up with me and answering those questions. That's very helpful.
Can I ask why autofill with google is the correct option?
I'm glad to hear you've seen some improved behavior after switching this setting. To answer your question there is currently a bug with Chromium that is affecting some users. For those affected, setting the Autofill service to "Autofill with Google" typically improves filling behaviour, even for non-Google password managers such as 1Password. This is not the intent of the setting, but is a current workaround.
Thanks for checking the results below fields, and above the keyboard. You can set this option to the mode with the most consistent results, or your preference if you're getting similar responses with each.
Could you share a website where you've seen a response from 1Password in the email/username field, but not the password field? Thanks again!
