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Forum Discussion
CoopersDad
2 years agoNew Contributor
1Password popup hides login button/doesn't close after auto-filling username or password
In Chrome on both Windows and Mac desktops, the autofill popup from 1Password correctly fills the respective field on a login screen, but after doing so it does not disappear, leaving the "Enter"/"Su...
1P_Dave
Moderator
2 years agoThanks for those details. 1Password should only ever fill your login item on a website whose URL you have saved in that login item. It shouldn't be suggesting your login when you're on a page that isn't saved to that login item.
Would you be able to send in a screen recording of the issue so that I can better understand what you're seeing: How to Record Your Screen on Windows 11 | Microsoft Windows
Make sure that the screen recording doesn't contain anything sensitive and don't post it to the forum, I can send you a secure upload link to use. When the recording is ready please send an email to support+forum@1Password.com
and include a link to this thread.
After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and send you the secure upload link.
-Dave