Forum Discussion

InvestedUser's avatar
InvestedUser
New Contributor
2 years ago

1Password Prompt Unavailable

FSAFEDS recently swapped to use login.gov as method to sign in. Using the FSAFEDS app, I am redirected to the login.gov sign-in page and there is no prompt for 1Password to autofill my u/n or p/w. I ...
ios
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

InvestedUser

Thank you for the reply. It looks like iOS AutoFill isn't detecting the fields on the in-app page on your iPhone. Since AutoFill is specifically handled by iOS, 1Password is unable to control which fields get detected and filled in another iOS app since we only provide the data for the experience.

I'd recommend that you try uninstalling and reinstalling the FSAFEDS app, if that still doesn't work then I suggest reaching out to Apple Support so that they can help you troubleshoot further on why iOS isn't detecting the login fields on that page on your device.

Let me know if you have any questions.

-Dave