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Former Member's avatar
Former Member
3 years ago

1Password Prompts continuously that Authentication Required

Recently observed that 1Password prompting continuously that Authentication Required. Attaching screenshot. Even if I close the prompt it opens the 1password website in browser automatically. atta...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
3 years ago

Hey @guhanath,

I'm sorry to hear about the troubles you're having with 1Password in the browser. It's possible that your account is having issues syncing with the extension. Could you try the following steps to re-sync your account?

  1. Open your browser.
  2. Right-click the 1Password icon in the browser's toolbar and select "Settings".
  3. Under General, disable "Integrate with 1Password app".
  4. Under Accounts & Vaults, click the ( ⋮ ) three dots to sign out of your account. (This won't be available if "Integrate with 1Password app" is still enabled)
  5. Click "+ Sign in to a new account" to sign back in and re enable 'Integrate with 1Password app'.

Let me know if this improves things!